Your Questions Answered – Transparency at Every Step
Every batch undergoes a 4-step quality check:
Farm-Level Inspection: Visual checks for pests, maturity, and harvesting practices.
Lab Testing: Conducted at our ISO-certified facility in Dar Es Salaam for moisture content, purity, and nutritional value.
Pre-Shipment Review: Final inspection by third-party auditors (e.g., SGS or Bureau Veritas) upon your request.
Airtight Packaging: Vacuum-sealed grains, UV-resistant oil drums, and humidity-controlled sisal bales.
Absolutely! We source from Tanzania’s most fertile regions:
Grains & Seeds: Morogoro, Mbeya, and Rukwa.
Sisal Fibers: Tanga and Kilimanjaro.
Oils: Sunflowers from Dodoma, sesame from Singida.
Provide your preferences, and we’ll share farm GPS coordinates and soil health reports.
Yes! Bulk pricing tiers apply for orders exceeding:
Grains/Oils: 20+ metric tons.
Sisal Fibers: 50+ bales.
Kindly reach out for more info on this.
Select products are certified by Ecocert or USDA Organic (specify your requirement). For non-certified goods, we provide residue-free lab reports.
Yes. Our exports meet:
EU: Regulation (EC) No 396/2005 (pesticide limits).
GCC: GSO/FDS 1028 (food safety).
USA: FDA FSMA standards.
We’ll pre-approve your shipment with your country’s regulatory body.
Yes, through Tanzania Halal Certification Authority or Orthodox Union Kosher. Request this during ordering (adds 3-5 business days).
Yes – we support:
Private labeling for oils/seeds.
Custom-sized sisal bales (min. 10 tons).
Multilingual packaging (English, French, Arabic, Mandarin, etc.).
English, Swahili, French, Arabic, and Mandarin. Reach us via WhatsApp (+255 788 100 584 ) or email (24/7).
Yes. We’ve reserved product lines for partners in the UAE & Middle East, India, Russia and Germany etc. Let’s discuss your territorial needs.
We offer a 100% replacement guarantee within 14 days of delivery. Simply share photos/videos of the issue, and we’ll dispatch a new shipment immediately – no lengthy disputes.
No surprises. Our quotes include:
FOB Dar Es Salaam port charges.
Phytosanitary certification fees.
Standard packaging.
Customs duties/taxes in your country are your responsibility, but we’ll pre-calculate estimates for you.
From Dar Es Salaam port:
Middle East: 7-12 days.
Asia: 14-21 days.
Europe: 18-25 days.
Americas: 25-35 days.
Need it faster? Ask about air freight options (2-5 days).
Our AI logistics system reroutes shipments instantly. In 2023, we avoided 89% of delays using real-time crisis mapping. You’ll receive revised timelines within 4 hours of disruption.
Yes! Use our client portal to track:
GPS container location.
Temperature/humidity levels (for oils and grains).
Customs clearance status.
We recommend:
CIF (Cost, Insurance, Freight): We arrange everything to your port.
DDP (Delivered Duty Paid) is available for EU/USA buyers.
We:
Pay 25% above local market rates for crops.
Fund Farmer Training Programs (e.g., drip irrigation, organic practices).
Publish annual impact reports (view our 2024 report here).
Yes! Opt for Green Shipping to offset emissions via reforestation in Tanzania’s Usambara Mountains. Adds 2-3% to shipping costs.
Yes. We use heat treatment (for grains) and ISPM-15 certified wood pallets (no extra cost).
Absolutely! For example:
Sunflower-Sesame oil blends.
Non-GMO maize/soybean grain mixes.
Share your recipe, and we’ll prototype it in our lab.
For trusted partners, we stock inventory in Dubai, Rotterdam, and Singapore hubs. Pay only when goods sell.
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